Return Policy

At Kenner, your shopping experience and satisfaction are our top priorities. Therefore, we give you 30 days to test your Kenner sandals to make sure they work perfectly for you. If you decide to exchange or return your sandals, here's what you need to know:

Deadline for Return or Exchange: You can return your Kenner sandals for any reason within 30 days of receipt.

Refunds (if you choose to return your sandals): Once we receive your return, we will process the refund to the original payment method. The refund should appear in your account within 35 days.

Exchange: If you choose to exchange your sandals, we offer a gift card for the value of the items plus shipping. This gift card can be used for future purchases on our website and will be emailed to you within 4 to 6 days after we receive your sandals.

Return Shipping: We ask that you send the item back to us within 10 days after initiating the return. If possible, with the original box. The cost of the first return is on us. Please refer to our return step-by-step for more information.

So go ahead, shop with confidence and enjoy your 30-day trial. And, if you need to return your KENNER, simply follow the step-by-step instructions provided at the bottom of this page.



1- Go to the "Exchange and Returns" page; 
2- Choose the "Exchange" or "Return" option;; 
3- Fill in your details: "Name"; "Email"; "Order Number"; "Code of the items to be returned"; "Comments"; 
4- Click on "Submit";  
5- We will process your request and within 2 days you will receive an email with the prepaid shipping label.